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Security
Shopping
Credit Card Safety
Your Privacy Online
Returns/Exchanges
Clearance items
Warranties
Pricing
Shipping and Handling
No
Sales Tax Outside of Pennsylvania
Accepted
Payment Methods
Security
Shopping
To insure the security of your
transactions with us we've provided the latest in secure server
technology. We use Secure Sockets Layer (SSL) to protect the security
of your private information when transmitted to us.
Unfortunately, no data transmited
over the internet is 100% secure, as a result, although we strive
to protect your personal information, Kemarie.com cannot ensure
or warrant the security of any information you transmit to us or
from our products, and you do so at your own risk.
Secure Sockets Layer (SSL)
encrypts (scrambles) your private information and confirms the identity
to our secure servers before allowing your shopping cart data to
be transmitted over the internet. In order for SSL to work, you
must use an SSL enabled browsers. We recommend Internet
Explorer 3.0 (or better) and Netscape
Navigator 2.0 (or better).
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Credit Card Safety
Under the Fair Credit Billing
Act, your bank or credit card company cannot hold you liable for
more than $50 of unauthorized or fraudulent charges on your credit
card. If authorized use of your credit card does occur, you must
notify your card provider, in accordance with the agreement you
have with the company.
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Your Privacy Online
Kemarie.com uses your information
to process your order, send you emails to confirm your order and
communicate with you about our products and services as well as
to improve your overall shopping experience. Kemarie.com does not
sell, share or exchange your private information with third parties
without your express consent. If you choose to be taken off our
email list, please contact us at cs@kemarie.com.
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Returns/Exchanges
(Money Back Guarantee)
If
you are not satisfied with your purchase, for whatever reason, we
offer a Money Back Guarantee. Before making a return or exchange,
you must first email contact us
for an RMA (return merchandise authorization) number within 10 days
from the day you receive your merchandise. The day you receive your
merchandise is based on our tracking confirmation that we obtain
from the USPS. We will not accept any returned or exchanged merchandise
without a RMA number, beyond our 10 day grace period or any merchandise
that has been used or worn. When shipping your return or exchange,
please do not use UPS. We advised all customers to use the United
States Postal Serivice. If you use UPS, there will be a delay in
processing your return or exchange. Please note that after you receive
your RMA number, your return or exchange must be post marked no
later than five days from the day you receive your RMA number.
Each item must be returned in its original packaging and in the
same condition as it was sent, undamaged and unworn and a copy of
the original invoice and email authorizing return or exchange, otherwise
there will be a delay in processing your return or exchange. Please
know that the customer is responsible for shipping and handling
charges for returns or exchanges unless item is defective or delivery
mistake on our part.
Upon receipt and inspection of the item(s), we will issue a full
refund of the purchase price using the original payment method less
shipping and handling if applicable. You will receive a confirmation
email when your return or exchange is processed. Please allow at
least seven (7) business days for credit processing for refunded
merchandise. If you wish to exchange an item, we will add or subtract
the price difference of the new item(s). To reiterate, Kemarie will
not accept any return merchandise that has been damaged, modified
or used. Kemarie is not responsible for item(s) lost or damaged
when shipping returns or exchanges back to us.
By purchasing from Kemarie, you
agree to the terms and conditions. Returns and exchange policies
are subject to change without notice.
Clearance
items
All items under clearance
are final sales. No returns or exchanges.
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Warranties
Kemarie.com provides no warranty
for any product sold from our website.
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Pricing
All prices and availability
of products is subject to change without notice.
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Shipping Information
Merchandise will be shipped via USPS Priority Mail and is subject
to USPS standards, regulations and delivery limitations. We ship
within to all 50 U. S. states, Puerto Rico and Canada (see shipping
rates for Canada and UK below). We
will also email you a tracking number so that you can track
the progress of your order.
We process and ship orders within 5-7 business days upon receipt
of order. Orders are shipped Monday through Friday between 9a.m.
and 5p.m. and Saturday between 9a.m and 12:00p.m. or according to
stock and availability. Orders placed after 5 p.m. will be processed
the next business day. If an item is out of stock, you will be notified
by email.
Free
Shipping for orders overy $100.00 (US only)
All orders over $100.00 are shipped
free of charged to a destinations within the US. Free shipping does
not appply to orders shipped to Canada and UK (see shipping rates
below).
Orders under $100.00 are charged $8.95
for the first item and $2.50 for each additional items.
Shipping fees
to Canada and the UK are as follows:
1st item - S&H = $25.00. Each additional item there after add
$3.00. We are not responsible for any custom fees when shipping
to Canada or the UK. Free shipping does not apply to merchandise
shipped to Canada or UK.
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Sales Tax
Residence of the State of Pennsylvania is subject to a 6% sales
tax.
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Accepted
Payment Methods
We presently accept Visa, Master Card, American Express and Discover.
Please note that the card holders name and billing address must
match for your order to be accepted via credit card. When ordering
via money order, upon receipt of your order, we will email you an
email with further instrustions.
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